Our Policies: Website Use, Privacy, Shipping and Returns
Guidelines serve as a framework for decision-making by delineating permissible actions and those that are off-limits. As a Canadian online pharmacy with a global reach, Canadameds.com and its affiliates are dedicated to providing prescription services not just within Canada but internationally.
To ensure clarity and transparency for our users, Canadameds.com has established five key guidelines that outline our pharmacy’s operational standards.
- Usage Guidelines
- Privacy Policy
- Delivery Timeline
- Pricing Policy
- Returns and Refunds
- Agreements
Website Usage Guidelines
Your privacy is a priority at Canadameds.com. Our guidelines detail the handling and protection of personal information you share or we collect on our website. We commit to treating your personal details with utmost care and in alignment with these guidelines, ensuring they are not misused or disclosed without your consent.
When you place an order through our secure portal, the information you provide is managed in accordance with the specific terms outlined in the order form, which we encourage you to review carefully. Our main and secure websites, collectively referred to as our “Site,” are designed with your privacy in mind.
Your use of the Site signifies your agreement to our collection, usage, and disclosure of personal information as per these guidelines. Should you disagree with any part of these guidelines, we advise refraining from using the Site.
Data Collection Practices
Our website, like many others, automatically gathers certain types of anonymous data from its visitors, such as your device’s IP address, the time and date of your visit, the type of operating system you use, which parts of our website you explore, and any content you upload or download. This information, which does not reveal your identity, aids us in enhancing and managing our site. It may be shared with third parties and stored for future reference.
Providing Personal Details
While navigating our website, you might choose to share specific personal details, including your name, email, address, and phone number, especially when communicating with us. We use this information to get in touch with you, answer your queries, and for other lawful purposes.
Email communications might be sent to you by us if you provide your email address, offering information about our services and other topics of potential interest. The privacy terms detailed in our order form will safeguard any personal data submitted for order placements on our secure portal.
Handling Your Data
Should CanadaMeds.com enter into a merger or undergo restructuring, your personal data may be transferred to the new entity. Additionally, we are bound to comply with legal requests from authorities that may require us to disclose your information.
We strive to protect your personal data from unauthorized access, but the inherent security risks of the internet mean we cannot promise absolute protection of your data as described in this policy.
You have the right to request access to your personal information and details about how we use and disclose it by contacting us at privacy@Canadameds.com. Unless restricted by law, you will have reasonable access to your data and can request corrections to ensure its accuracy and completeness.
Data Usage and Sharing
CanadaMeds.com might compile non-personal data, like statistical or demographic insights, which can’t be linked back to any individual’s personal details. We share this data with our partners for research purposes to enhance our services.
External Links and Continuity
Our website may feature links to other sites that collect your information willingly. It’s important to note that CanadaMeds.com doesn’t oversee these external websites and thus, cannot be held accountable for their content or data practices. Even if your association with our site ends or if CanadaMeds.com discontinues your access, we may still process your personal information according to the then-current privacy policy.
Policy Updates
CanadaMeds.com reserves the right to modify this privacy policy at any moment, based on our discretion, without any obligation to notify users beforehand. It’s advisable to regularly check this page for any changes to stay informed about how we protect your personal data.
Contacting Us
Should you have inquiries or need more details about our privacy practices, feel free to reach out via privacy@Canadameds.com.
Privacy Policy
For a detailed explanation of our privacy management and personal data protection practices, please contact our Privacy Compliance Officer at the phone number (403) 215-2890 or via email at privacy@canadameds.com.
Delivery Timeline
Processing your prescription might take 10 to 14 business days, post-receipt of a complete patient profile and a valid prescription. Shipping takes an additional 7 to 10 business days. Overall, expect the delivery to take up to 21 working days.
If there’s no communication from our side by 30 days, please get in touch at 1-877-542-3330 to obtain your tracking number. Your order’s progress can be tracked via Canada Post or Royal Mail, and we’ll inform you which service is carrying your package. Note that CanadaMeds.com may not accept cancellation requests within the initial 21 days of order placement.
Pricing Policy
Canada Meds reserves the right to change this web site and pricing and policies of the web site at any time. Prices quoted are good for that day only. We do not guarantee prices beyond 11:59 p.m. (EDT) of the day quoted. In the event that we list any product, quantity or price by mistake (typographical or otherwise), Canada Pharmacy shall not be bound by the mistaken information. As soon as we are aware of the mistake, we will take all reasonable steps to correct the mistaken information.
Returns and Refunds
In compliance with the Pharmaceutical Act Section 23(1), our pharmacists cannot restock or refund any medication once it has been dispensed.
Agreements
For the latest Customer and User Agreement, please visit our site. If there are any questions, contact us at requests@canadameds.com for further assistance.